Support

LicenseSeat validates licenses locally using ed25519 cryptographic signatures. Once you activate your license on a device, no internet connection is required for continued use. Your license is verified entirely on your machine.

All Metamech products support Windows, macOS, and Linux. We provide native installers for each platform and test across the latest versions of all three operating systems.

Yes. Deactivate the license on your old machine from the application settings, then activate it on your new computer using the same license key. The process takes under a minute.

We offer a 30-day money-back guarantee on all purchases, no questions asked. If the product does not meet your expectations, contact us and we will process your refund promptly. See our refund policy for full details.

Yes. Our Team license covers 10 or more devices at a discounted per-seat rate. For larger deployments or custom pricing, contact us through the form above and we will put together a quote.

Use the contact form on this page or email us directly at support@metamech.com. We respond to all support requests within one business day.

Yes. All updates within the major version you purchased are included at no additional cost. When a new major version is released, existing customers receive a loyalty discount on the upgrade.

We are currently working on trial versions of our products. In the meantime, our 30-day money-back guarantee lets you try any product risk-free. Sign up for our newsletter to be notified when trials become available.