Privacy Policy
Last updated: March 2026
Overview
Metamech ("we", "us", "our") respects your privacy. This policy explains what data we collect, why, and how we protect it.
What We Collect
Account Information
When you purchase a product or create an account, we collect your email address. This is used for license delivery, product updates, and customer support.
Payment Information
Payments are processed by our merchant of record. We do not store credit card numbers or payment details on our servers. Our payment processor handles all financial data in compliance with PCI DSS standards.
Usage Data
Our website may collect basic analytics data (page views, referrer) to understand how people find and use our site. We do not use third-party tracking scripts or advertising cookies.
Product Data
Our products are designed to work offline. Data you create in our applications stays on your device unless you explicitly choose to share it.
How We Use Your Data
- Deliver purchased products and license keys
- Send product updates and security notices
- Provide customer support
- Send newsletters (only if you opt in)
Data Sharing
We do not sell your personal data. We share data only with service providers necessary to operate our business (payment processing, email delivery) and only to the extent required for those services.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support@metamech.com.
Cookies
We use essential cookies for authentication and session management. We do not use advertising or third-party tracking cookies.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
Contact
For privacy-related questions, contact us at support@metamech.com.